EOS Health, the famend health chain, gives a big selection of tailor-made exercise experiences, tailor-made to the varied wants of its members. Nonetheless, life’s trajectory can generally necessitate a change in our health routines, prompting us to rethink our fitness center memberships. If you end up in a state of affairs the place you want to cancel your EOS Health membership, this complete information will seamlessly navigate you thru the method, guaranteeing a hassle-free expertise.
Earlier than embarking on the cancellation course of, it’s essential to be cognizant of the phrases and circumstances outlined in your membership settlement. EOS Health usually requires members to offer a 30-day written discover previous to the specified cancellation date. This discover could be submitted through mail, fax, or in individual at your private home membership. The discover ought to clearly state your intention to cancel your membership, alongside together with your identify, membership quantity, and the efficient date of cancellation.
As soon as your written discover has been obtained and processed by EOS Health, your membership shall be terminated as of the required date. You will need to be aware that any excellent dues or charges have to be settled earlier than your cancellation is full. To make sure a easy transition, it’s advisable to contact your private home membership instantly and inquire about any particular procedures or necessities associated to membership cancellation. Moreover, you could wish to contemplate freezing your membership as an alternative of canceling it outright, permitting you to renew your health journey at a extra opportune time with out shedding your membership standing.
Understanding the Eos Health Membership Contract
Earlier than you cancel your Eos Health membership, it is essential to understand the phrases and circumstances of your contract. Most contracts embody necessary particulars like:
1. Contract Size: Contracts usually have a specified length, akin to 12 or 24 months. Terminating your membership prematurely might lead to an early termination payment.
Month-to-month Dues: Month-to-month dues differ primarily based on the membership plan and site. Understanding the quantity you are obligated to pay every month is crucial.
Cancellation Coverage: Contracts define the procedures and timelines for membership cancellation. Some require written discover or in-person cancellation at a particular location.
Fee Technique: Verifying the fee methodology used to your membership (e.g., bank card or checking account) will guarantee profitable cancellation and forestall excellent balances.
Visitor Privileges: Some contracts embody visitor privileges, which let you convey further friends to the fitness center. Understanding these privileges can impression your decision-making course of.
Private Coaching and Different Companies: When you’ve bought further providers like private coaching or diet consultations, these might have separate cancellation insurance policies or charges.
Contacting Eos Health to Provoke Cancellation
By way of Telephone
You possibly can instantly contact Eos Health’s buyer assist by telephone to provoke the cancellation course of. Listed below are the steps to observe:
- Dial Eos Health’s customer support quantity: (888) 367-3673
- Clearly state your intention to cancel your membership.
- Present your related membership particulars, akin to your identify, account quantity, or contact data.
- Observe the directions offered by the customer support consultant.
By way of Electronic mail
Another choice for canceling your Eos Health membership is thru electronic mail. This is learn how to do it:
- Compose an electronic mail to Eos Health’s buyer assist group at: assist@eosfitness.com
- Within the topic line, clearly point out: “Membership Cancellation Request.”
- Within the physique of the e-mail, present your private data, together with your full identify, membership quantity, and call particulars.
- State your request to cancel your membership and supply a motive (non-compulsory).
- Submit the e-mail and anticipate a response from the shopper assist group.
In-Individual
You too can go to your native Eos Health membership to cancel your membership in individual. This is what to do:
- Go to the entrance desk and inform the employees that you just wish to cancel your membership.
- Fill out a membership cancellation kind or present your particulars to the employees.
- Return any membership belongings, akin to key playing cards or tools, if relevant.
- Obtain affirmation of your cancellation and any essential documentation.
Submitting a Written Cancellation Letter
To cancel your EOS Health membership formally, you should submit a written cancellation letter to the fitness center. This letter ought to embody your full identify, member quantity, fitness center location, and the efficient date of your cancellation. You possibly can mail or fax this letter to the handle or quantity offered under.
Cancellation Letter Format:
Your Identify
Your Tackle
Your Telephone Quantity
Your Electronic mail Tackle
Date
EOS Health
Tackle of the fitness center
Attn: Membership Division
Expensive Membership Division,
I’m writing to cancel my membership at EOS Health, positioned at [gym address]. My member quantity is [member number].
Please course of my cancellation efficient [effective date]. I perceive that I might want to return my membership card and key fob to the fitness center.
Thanks to your time and help.
Sincerely,
[Your Name]
Submission Choices:
| Technique | Tackle/Quantity |
|---|---|
| [GYM ADDRESS] | |
| Fax | [FAX NUMBER] |
Offering Discover of Cancellation
To cancel your Eos Health membership, you should present written discover to the fitness center. This discover could be submitted in individual, by mail, or by the Eos Health web site. When you select to submit your discover in individual, you may go to any Eos Health location and converse with a employees member. When you select to submit your discover by mail, you may ship it to the next handle:
Eos Health
Attn: Cancellation Division
1951 E Alton Pkwy
Irvine, CA 92606
When you select to submit your discover on-line, you may observe these steps:
- Log in to your Eos Health account.
- Click on on the "My Membership" tab.
- Click on on the "Cancellation Request" hyperlink.
- Fill out the cancellation kind and submit it.
After you have submitted your discover of cancellation, your membership shall be canceled efficient the top of your present billing cycle. You’ll not be charged for any further months of membership. You’ll have entry to the fitness center till the top of your present billing cycle.
Essential Notes
- Your discover of cancellation have to be obtained by Eos Health at the very least 30 days earlier than the top of your present billing cycle. In case your discover is obtained after this date, your membership won’t be canceled till the top of the next billing cycle.
- You could be required to pay a cancellation payment for those who cancel your membership earlier than the top of your contract time period. The cancellation payment is the same as one month’s membership dues.
- In case you have any excellent balances in your account, you may be required to pay them earlier than your membership could be canceled.
Attending a Membership Counseling Session
When you want to cancel your Eos Health membership in individual, you may schedule a Membership Counseling Session. Throughout this session, you’ll meet with a consultant who will focus on the explanations to your cancellation and discover different choices to satisfy your health wants. The steps concerned on this course of embody:
- Request a Session: Contact the Eos Health location you attend and request a Membership Counseling Session.
- Schedule an Appointment: Select a date and time that’s handy for you and the consultant.
- Attend the Session: Arrive on the scheduled time and meet with the consultant.
- Talk about Cancellation Causes: Clearly state your causes for desirous to cancel your membership.
- Discover Various Choices: The consultant might counsel different membership plans, class packages, or different choices that will higher fit your wants.
| Professionals of Attending a Membership Counseling Session | Cons of Attending a Membership Counseling Session |
|---|---|
| Private interplay and the chance to debate cancellation causes. | Could require further effort and time to schedule and attend the session. |
| Likelihood to discover different choices that will meet your wants. | Could encounter gross sales pitches or strain to maintain your membership. |
It is necessary to notice that the provision of Membership Counseling Classes might differ relying on the Eos Health location. Contact your native fitness center to verify availability and schedule an appointment for those who select this cancellation methodology.
Paying Any Excellent Charges
You will need to pay any excellent charges earlier than canceling your Eos Health membership. This consists of any unpaid dues, late charges, or different costs. Failure to pay these charges might lead to further debt or harm to your credit score rating. You possibly can pay your excellent charges on-line, by telephone, or in individual at your native Eos Health membership. The next desk outlines the fee choices out there to you:
| Fee Technique | Directions |
|---|---|
| On-line | Log in to your Eos Health account and click on on the “Billing” tab. You possibly can then choose the fee methodology you want to use and submit your fee. |
| Telephone | Name Eos Health customer support at (888) 367-3636 and supply your account data. A customer support consultant will be capable to course of your fee over the telephone. |
| In Individual | Go to your native Eos Health membership and converse to a entrance desk employees member. They’ll be capable to course of your fee and offer you a receipt. |
After you have paid your excellent charges, you may then proceed with canceling your Eos Health membership by following the steps outlined within the earlier sections.
Returning Gear and Keycards
As soon as you’ve got canceled your EOS Health membership, you may must return any tools or keycards you might have in your possession. You are able to do this by following these steps:
Returning Gear
1. Clear and disinfect any tools you’ve got used.
2. Pack the tools securely within the authentic packaging, if attainable.
3. Deliver the tools to the entrance desk of your EOS Health location.
4. Hand the tools to a employees member and allow them to know that you just’re returning it since you’ve canceled your membership.
Returning Keycards
1. Find your keycard.
2. Deliver the keycard to the entrance desk of your EOS Health location.
3. Hand the keycard to a employees member and allow them to know that you just’re returning it since you’ve canceled your membership.
Please be aware that EOS Health might cost you a payment if you don’t return your keycard by the deadline laid out in your membership settlement. The next desk summarizes the keycard return coverage:
| Return Deadline | Charge |
|---|---|
| Inside 30 days of cancellation | No payment |
| After 30 days of cancellation | $10 |
Confirming Cancellation
After you have submitted your cancellation request, EOS Health will ship you a affirmation electronic mail. This electronic mail will embody your cancellation date and a cancellation quantity. Maintain this electronic mail to your information.
Receiving Proof of Cancellation
| Technique | Learn how to Get Proof |
|---|---|
| Electronic mail | You’ll obtain a affirmation electronic mail from EOS Health inside 24 hours of submitting your cancellation request. |
| Telephone | Name EOS Health customer support at 1-866-313-8448. You may be requested to offer your account data and cancellation date. |
| In-Individual | Go to your native EOS Health membership and converse to a employees member. They’ll be capable to offer you a written affirmation of your cancellation. |
Further Data
You will need to be aware that EOS Health has a 30-day cancellation coverage. Which means you should submit your cancellation request at the very least 30 days earlier than your subsequent billing cycle as a way to keep away from being charged one other month’s membership payment. When you cancel your membership after the 30-day deadline, you may be charged a prorated quantity for the remaining days of your membership.
EOS Health additionally provides a 14-day money-back assure for brand spanking new members. If you’re not glad together with your membership, you may cancel it inside 14 days of becoming a member of and obtain a full refund.
Canceling Eos Health Membership
Closing the Membership Account
To shut your Eos Health membership account, you may observe these steps:
1. Go to the Eos Health web site. Go to the Eos Health web site and log in to your account.
2. Click on on the “My Account” tab. As soon as you’re logged in, click on on the “My Account” tab.
3. Click on on the “Membership” tab. Underneath the “My Account” tab, click on on the “Membership” tab.
4. Click on on the “Cancel Membership” button. On the “Membership” tab, you will notice a “Cancel Membership” button. Click on on this button.
5. Observe the directions on the display. You may be requested to verify that you just wish to cancel your membership. Observe the directions on the display to finish the cancellation course of.
6. Obtain a affirmation electronic mail. After you have accomplished the cancellation course of, you’ll obtain a affirmation electronic mail from Eos Health.
Further Notes
– In case you have a month-to-month membership, your membership shall be canceled on the finish of your present billing cycle.
– In case you have an annual membership, you’ll obtain a refund for the remaining months of your membership.
– You’ll nonetheless have entry to your Eos Health account till the top of your present billing cycle.
– You too can cancel your Eos Health membership by visiting a neighborhood Eos Health membership.
– It’s essential to present your membership ID and a photograph ID to cancel your membership in individual.
| Cancellation Technique | Cancellation Deadline | Refund |
|---|---|---|
| In-person | Should present membership ID and photograph ID | Sure, prorated for remaining months |
| On-line | Cancel earlier than the top of the billing cycle | Sure, prorated for remaining months |
Cancellation Insurance policies
Canceling your Eos Health membership follows a simple course of. Nonetheless, it is important to stick to the established cancellation insurance policies to keep away from any potential charges or issues.
The cancellation course of could be initiated throughout the membership’s billing cycle. Nonetheless, you should submit your cancellation request earlier than the subsequent billing date to stop any additional costs.
Cancellation Charges
Eos Health costs a cancellation payment of $10. This payment applies to all membership cancellations, whatever the membership sort or the rationale for cancellation.
Moreover, there could also be excellent charges or costs in your account. For instance, you probably have used any private coaching providers or incurred late fee penalties, you’ll need to settle these costs earlier than your membership could be canceled.
10. In-Individual Cancellation
Go to your private home membership and submit a written cancellation request to the entrance desk employees. Be sure that you present your full identify, membership quantity, and signature on the cancellation kind.
As soon as your request is processed, you’ll obtain a affirmation electronic mail or letter acknowledging your cancellation. It’s advisable to retain this affirmation to your information.
Processing Time
Your membership cancellation will take impact on the date specified on the cancellation kind. Nonetheless, it could take a couple of enterprise days for the cancellation to be totally processed.
Throughout this processing interval, you should still have entry to the Eos Health services. Nonetheless, it is essential to notice that you’ll now not be charged any membership charges after the cancellation is efficient.
Reactivating Membership
When you resolve to reactivate your Eos Health membership at a later date, you could accomplish that by contacting the customer support division or visiting your private home membership.
Reactivating your membership might contain paying a brand new enrollment payment and signing a brand new membership settlement. The precise phrases and circumstances for reactivating your membership will rely on the present Eos Health insurance policies on the time of reactivation.
How To Cancel Eos Health Membership
When you’re seeking to cancel your EOS Health membership, there are a couple of other ways to take action. You possibly can cancel on-line, by mail, or in individual at your native fitness center. Listed below are a couple of pointers on learn how to cancel your membership.
Cancel On-line:
1. Go to the EOS Health web site and log in to your account.
2. Click on on the “My Account” tab and choose “Membership.”
3. Click on on the “Cancel Membership” button.
4. Observe the directions on the display to finish the cancellation course of.
Cancel By Mail:
1. Write a letter to EOS Health and embody your identify, handle, telephone quantity, and electronic mail handle.
2. State that you’re canceling your membership and supply the date you need the cancellation to take impact.
3. Mail the letter to the next handle:
EOS Health
Attn: Membership Companies
3535 East Camelback Highway
Phoenix, AZ 85016
Cancel In Individual:
1. Go to your native EOS Health fitness center and converse to a employees member on the entrance desk.
2. Inform them that you’re canceling your membership and supply the date you need the cancellation to take impact.
Folks Additionally Ask About How To Cancel Eos Health Membership
Can I freeze my EOS Health membership as an alternative of canceling it?
Sure, you may freeze your EOS Health membership for as much as 6 months. There’s a $10 payment to freeze your membership, and you’ll need to offer a 30-day discover earlier than you need the freeze to take impact.
What’s the cancellation payment for EOS Health?
There is no such thing as a cancellation payment for EOS Health for those who cancel inside the first 30 days of your membership. After 30 days, there’s a $50 cancellation payment.
How lengthy does it take to cancel an EOS Health membership?
It usually takes 30 days to cancel an EOS Health membership. Nonetheless, for those who cancel on-line or by mail, the cancellation course of might take longer.
